Terms & Conditions
Welcome to Beulah Foods. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these terms.
1. About Us
Beulah Foods is an online store providing authentic African and Caribbean groceries, including food, beverages, fresh produce, frozen goods, and household essentials.
2. Products & Availability
All products are subject to availability. We aim to ensure product descriptions and images are accurate; however, slight variations may occur.
3. Orders
Once you place an order, you will receive a confirmation. We reserve the right to cancel or refuse any order due to availability, pricing errors, or suspected fraudulent activity.
4. Pricing & Currency
All prices are displayed clearly on the website and may change at any time. You can select your preferred currency using the currency icon on the site.
5. Payments
We accept secure payments via debit/credit cards and other supported payment methods. All transactions are processed securely.
6. Delivery
We aim to deliver orders within 1–3 working days. Delivery times may vary depending on your location and product availability. Delays may occur during busy periods.
7. Returns & Refunds
Due to the nature of our products:
- Perishable items (fresh and frozen foods) are non-refundable
- Non-perishable items may be returned if unused and in original condition
Please contact us before returning any items.
8. Customer Responsibility
It is your responsibility to ensure that delivery details are correct. We are not responsible for failed deliveries due to incorrect information.
9. Limitation of Liability
We are not liable for any indirect or consequential losses, including delays or damages beyond our control.
10. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website means you accept any updates.
11. Contact
If you have any questions, please contact us via our website or email.